We want you to be 100% happy with all of your purchases…

God’s Green Earth Inc. (DBA Momma Health) (GGE) reserves the right to review each return or exchange on a case-by-case basis. If you are dissatisfied with any Young Living product purchase, you may return items for refund or GGE credit as outlined below:

  1. You MUST complete a return request by logging in at GGE or via email to customerservice@mommahealth.com for RA# (Return Authorization #). The RA # must be displayed on the outside of the package or the package will be returned to you unprocessed.
  2. All products must be returned in the original container and, if possible, original shipping packaging.
  3. It is highly recommended that customers insure their packages when returning them. If the returned product is not received by GGE, it is the responsibility of the customer to trace the shipment. GGE is not liable for items lost, incorrectly delivered, or damaged in transit.
  4. No refund/credit will be made for subsequent returns of the same product, except when the product is damaged or defective.
  5. Confirmation of your return and refunds and/or GGE credit (when applicable) will normally be issued within one week of the receipt of the return. You will receive an email confirming the date and the amount issued.

Unopened products

Return shipment authorized within 30 days of the original shipment date:

Refund via original method of payment, less shipping (including the actual cost we incurred in the event you received free shipping, if applicable)

Return shipment authorized greater than 30 but fewer than 90 days of the original shipment date:

Store credit at GGE, less shipping (including the actual cost we incurred in the event you received free shipping, if applicable) and a 10% handling fee

Opened products

Please Note: credit amounts applied for opened products will be proportionate to the amount of product returned.

Return shipment authorized within 30 days of the original shipment date:

Store credit at GGE, less shipping (including the actual cost we incurred in the event you received free shipping, if applicable)

Return shipment authorized greater than 30 but fewer than 90 days of the original shipment date:

Store credit at GGE, less shipping (including the actual cost we incurred in the event you received free shipping, if applicable) and a 10% handling fee.

Damaged/Defective products

In the event the return reason is the result of our error (damaged, defective, incorrect item, etc.), you may return the item for a replacement, refund, or GGE credit as outlined above. You must notify us within five days of receipt in the event of a damaged/defective/incorrect shipment. In submitting your return request as instructed in Step 1. above and within five days of receipt, you will receive, via email, a pre-paid return label so that you may return the package without incurring additional shipping expense. The return shipment must be sent within nine days of the receipt of the label (on the 10th day the label will be void and no longer eligible for use).

If you have any additional questions, please email customerservice@mommahealth.com for assistance. Emails are normally answered within 24 hours on business days.